1. Due to the logistics supplier's requirements for packaging size, we will use vacuum packaging to send the package.
After opening the packaging, you will feel that the carpet is very thin, fluffy, and has creases.
Don't worry, please pick up the carpet and shake it a few times, then lay it flat for 7-10 days and expose it to sunlight to accelerate the recovery of the sponge.
Thanks for your understanding.

2. Due to manual measurement, please allow for an error of 1-3cm. Please make sure you do not mind before placing an order.

SHIPMENT:

1. Please be sure your shipping address is correct. Please leave us your available phone number and post code. It is required by China Post Office. Otherwise, the parcel will be rejected!
2. All items will be dispatched within 3 to 5 business days.

DELIVERY TIME:

1. Normal delivery time is shown below. But we cannot guarantee the delivery time.

2. If the protection date will be running out but the goods are not received, please contact us. If you agree, we can extend it to make sure your money is safe.

RETURNS WARRANTY:

1. We will check the item carefully before shipping.
2. If you are not satisfied with the item for any reason, please feel free to contact us. We will either send you a new one or refund the money as soon as we receive the returned item.

FEEDBACK:

1. If there is something wrong with the items you received, please contact us BEFORE leaving any neutral or negative feedback. We will try our best to find satisfied solution for you. Your understanding is highly appreciated.
2. If you are satisfied with the items you received, please leave a positive feedback and 5 star rating for us.